1). What "Offer is Available" means?
Offer is on mean that the minimum purchase set by the merchant is achieved, otherwise, the offer will be cancelled and money paid by customers will be refunded.
2). I bought an offer but didn't receive the email?
Please check your junk mail, as sometimes mail provider considers such emails as spam, If nothing found, please contact us
3). In Offer details there is Terms and conditions, are those the same of the website terms and conditions that I agreed on registration?
No, these are Merchant Terms and conditions to buy, redeem your offer, and please read it thoroughly to avoid any inconvenience and misunderstanding.
Most of FAQ below are stating issues rose from misunderstood Terms and conditions.
4). When can I use the coupons I got from Iraqoffer?
Please refer to offer terms and conditions, it will highlight starting date to redeem your offer and on each coupon there is an expiry date. Just make sure to redeem it before the expiry date mentioned on the coupon, and if redemption needs prior reservation with merchant, make sure your reservation date is before expiry date to avoid any issues with merchant.
5). After purchase, how to use the coupon?
Please refer to offer terms and conditions, just print it out, exchange and submit to the merchant for offer redemption. Other way you can take the coupon serial No. and give it to the merchant with valid ID proof and redeem your coupon.
6). I want to buy more offer as a gift, can I do this?
Please refer to offer terms and conditions, you will find option to buy as a gift for merchant who allow such, just make sure to enter correct name of the person who will redeem the coupon so no hassle happen when redeem without print out coupon.
7)/ Can I gift the coupon with my details to a friend for redemption?
Yes, unless the offer terms and conditions state otherwise
8). Does it work if Iraqoffer coupon combined with other offers from the merchant?
No. unless merchant state otherwise in the offer terms and conditions.
9). When the offer amount will be deducted?
Offer amount will be deducted immediately after you purchase, howeveroffer doesn’t became ON you will be refunded.
10). What is P.O.D.?
Due to situation in Iraq, and missing courier services we introduce this service to help our customer to collect the offers they buy from nearest point to them, please note there may be charges for this services based on the offer type
11). What are the alternative ways for payment?
Currently we are working with Visa, Mastercard, andpaypal , and Cash on Delivery might be activated in future.
12). Is it safe to deal with Iraqoffer.com
Rest assured, Your data are secured with SSL certified servers, and your payment done through the IraqePay website which is certified SSL server as well, away from that, our servers is secured and had limited physical access.
13). If I face Trouble while redeeming your coupon, what to do?
Please contact us via our emailSupport@iraqoffer.com mention on the subject field word” Trouble”.
14). Am a merchant, how to offer my product or services through Iraqoffer?
Iraqoffer is focused on Iraqi market, if you have great offer for our customers, and want to drive trade to our business, please contact us through Merchant@iraqoffer.com
15).What is Free Offer?
Free offer is a gift from Iraqoffer or Merchant who sponsor it, for the people who interact with our website heavily.
Login daily on the website, share offers you like through your Facebook and Twitter pages will give you morechances to win one of these Free offers,
This offer is 100% free; even we handle the charges for the delivery to your nearest P.O.D.
16). When I will see offers from business in my city?
we plan to offer our customer offers from Iraq nationwide business, if there is no offer listed for your city, please write to us with suggestions and ideas and will do our best to enroll those businesses in
